Niko: One thing that would really help us to diagnose the issue is the Marketplace's internal logs. To submit these logs, do a search for your app in the Marketplace so that the settings you're searching with get logged, then search for ":debug" or tap and hold on the marketplace logo in the upper left. You'll see a Debug screen with a Submit Logs button. Pressing that button will pop up a notification with an ID. Copy and paste that ID into the bug that you file.
Those logs contain all of the information about what's happening under the hood, and we can use it to "replay" what you're experiencing. Thanks for your patience! -basta ----- Original Message ----- From: [email protected] To: [email protected] Sent: Monday, August 26, 2013 9:56:33 AM Subject: Re: region settings for paid apps Hey Kumar, the app is called flashlight+ (the url is apps/flashlight-plus) I just checked again, but it still does't appear if I set the region to United States. I'll file a bug for that later when I find the time. Thanks for the reply! Niko Am Montag, 26. August 2013 18:25:24 UTC+2 schrieb Kumar McMillan: > On Aug 25, 2013, at 3:41 AM, Nikolas Hansen <[email protected]> wrote: > > > > > Hi folks, > > > > > > is it possible that the region settings for paid apps do not work properly? > > > > > > My testcase: > > > First I just submitted a paid app and chose Colombia, Spain, Poland and > > Venzuela (the enable new regions disabled). > > > Then I added the US manually, had to re-publish the app (it had been reset > > to 'waiting'). > > > Now, I'm not able to find the app, when setting the region to US. > > > All other selected regions work fine when explicitly setting the region > > setting, but the 'worldwide' option seems to always hide it. > > > > > > Any Ideas what's going wrong? > > > > > > Hi Niko. > > What is the name of your app? It sounds like maybe a bug, which you can file > here: > https://bugzilla.mozilla.org/enter_bug.cgi?product=Marketplace&component=Payments/Refunds > > Paid apps will only show up when the user's region matches that of your app's > supported regions. > > > > > > > > Cheers, > > > Niko > > > -- > > > > > > > > > *Prokapi* UG (haftungsbeschränkt) & Co. KG > > > Mühlenweg 25a, 51503 Rösrath > > > Tel: 02205 917 800 0 | E-Mail: [email protected] > > > Sitz: Rösrath > > > Registergericht: Amtsgericht Köln, HRA 29357 > > > > > > Persönlich haftende Gesellschafterin: > > > H. Richter Verwaltungs-UG (haftungsbeschränkt) > > > Sitz: Rösrath > > > Registergericht: Amtsgericht Köln, HRB 75545 > > > Geschäftsführer: Hendrik Richter > > > _______________________________________________ > > > dev-webapps mailing list > > > [email protected] > > > https://lists.mozilla.org/listinfo/dev-webapps -- *Prokapi* UG (haftungsbeschränkt) & Co. KG Mühlenweg 25a, 51503 Rösrath Tel: 02205 917 800 0 | E-Mail: [email protected] Sitz: Rösrath Registergericht: Amtsgericht Köln, HRA 29357 Persönlich haftende Gesellschafterin: H. Richter Verwaltungs-UG (haftungsbeschränkt) Sitz: Rösrath Registergericht: Amtsgericht Köln, HRB 75545 Geschäftsführer: Hendrik Richter _______________________________________________ dev-webapps mailing list [email protected] https://lists.mozilla.org/listinfo/dev-webapps _______________________________________________ dev-webapps mailing list [email protected] https://lists.mozilla.org/listinfo/dev-webapps
