In most of the projects I see the tech/support questions are directed to 
stackoverflow. In general many consider popularity of project by how many 
answers are there in stackoverflow.

users/dev list & Jira should be for something that needs discussions. Not for 
questions like: How to use X.

I hope that contributes and committers will participate more on stackoverflow 
questions and encourage users to ask questions there.


‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On Sunday, May 26, 2019 12:00 PM, Jarek Potiuk <[email protected]> wrote:

> Yeah but:
>
> -   those are not indexed by search engines
> -   we have no paid slack, only last 10k are not indexed in free version.
> -   unlike the devlist archives which are available for free via http://,
>     slack is proprietary/not open standard - I don't think it is really 
> in-line
>     with ASF open approach to have commercial entities controlling access to
>     the open data.
>
>     J.
>
>     On Sat, May 25, 2019 at 10:32 PM Austin Bennett 
> [email protected]
>
>
> wrote:
>
> > Slack has a search capability, which I've used to find "old' issues. I did
> > loose track of whether airflow's slack maintains history persistently. If
> > it doesn't do I remember that the ASFs overall does (which airflow could
> > benefit from/opt-into, if desired)?
> > On Sat, May 25, 2019 at 3:16 AM Jarek Potiuk [email protected]
> > wrote:
> >
> > > I'd go even further and remove troubleshooting altogether and leave it
> > > for
> > > announcements, personal discussions, user groups, asking for PRs to be
> > > reviewed - anything that has no "persistent" value.
> > > See the separate discussion about the user@ devlist:
> >
> > https://lists.apache.org/thread.html/9cf5a633cac0eb0652eef88dee82f567d57c39b302a8e9f02b016d85@<dev.airflow.apache.org>
> >
> > > I think we should discourage users to ask questions in slack and
> > > encourage
> > > to move to the userlist, but to do it on the userlist instead. Main
> > > reason
> > > is simply because the information in userlist is publicly searchable and
> > > you can find answers to the questions you want much easier if it has
> > > already been answered. Questions/answers in slack are lost very quickly.
> > > J.
> > > On Sat, May 25, 2019 at 1:34 AM Teresa Martyny <
> > > [email protected]> wrote:
> > >
> > > > Thanks for breaking this out Sergio!
> > > > What is the current process for maintaining/moderating existing
> > > > channels?
> > >
> > > > How would that change with this infrastructure change?
> > > > Teresa Martyny
> > > > pronouns: she, her, hers
> > > > Software Engineer | Data Team Lead | Omada Health
> > > > https://www.omadahealth.com/
> > > > 500 Sansome St #200, SF, CA 94111
> > > > What is Omada? https://vimeo.com/203386025
> > > > On Fri, May 24, 2019 at 3:17 PM Sergio Kef [email protected]
> > > > wrote:
> > >
> > > > > Slack is a channel that could support a lot more our community.
> > > > > I've noticed that as a developer I get a bit overwhelmed by the
> > > > > amount
> > > > > of
> > >
> > > > > messages there, every time I join. This is a "good" problem, shows
> > > > > engaging
> > > > > community. What we miss though is the opportunity to catch up quickly
> > > > > what's going on, if we missed some days/weeks or even if it's our
> > > > > first
> > >
> > > > > time there.
> > > > > So I propose a small restructure of the channels to make it easier
> > > > > follow
> > > >
> > > > > and catch up.
> > > > >
> > > > > -   announcements (as is)
> > > > >     -   new releases
> > > > >     -   community announcements
> > > > > -   general
> > > > >     -   events (meetings, webinars, conferences, etc)
> > > > >     -   material (tutorials, blog posts, etc)
> > > > > -   contribute
> > > > >     -   contributors' questions (getting started, ci, testing, etc)
> > > > >     -   future ideas & more (eg some premature AIPs)
> > > > >     -   call for help on bugs/fixes/PRs
> > > > > -   how-to (similar to current troubleshooting)
> > > > >     -   user issues
> > > > >     -   guidance on ETLs
> > > > >
> > > > > Of course the list is open for suggestions.
> > > > > Let me know what you think.
> > > > > Sergio.
> > > >
> > > > --
> > > > This email may contain material that is confidential and/or privileged
> > > > for
> > > > the sole use of the intended recipient. Any review, reliance, or
> > > > distribution by others or forwarding without express permission is
> > > > strictly
> > > > prohibited. If you are not the intended recipient, please contact the
> > > > sender and delete all copies. Also note that email is not an
> > > > appropriate
> > >
> > > > way to send protected health information to Omada Health employees.
> > > > Please
> > > > use your discretion when responding to this email.
> > >
> > > --
> > > Jarek Potiuk
> > > Polidea https://www.polidea.com/ | Principal Software Engineer
> > > M: +48 660 796 129 <+48660796129>
> > > E: [email protected]
>
> --
>
> Jarek Potiuk
> Polidea https://www.polidea.com/ | Principal Software Engineer
>
> M: +48 660 796 129 <+48660796129>
> E: [email protected]


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