On 2020/11/05 08:37:28, Jarek Potiuk <jarek.pot...@polidea.com> wrote: > I was wondering if we should do something about it? Maybe we should promote > more Stack Overflow? We already have a link about it on our website in "Ask > the questions' chapter. But Stack Overflow answers and links very rarely > come up in the discussions in Slack for example. I was just wondering if > there is anything we can do to make it more "promoted"? > > Maybe someone can have some ideas on how to make it more "visible"?
Hi! Quick intro: I've been contributing to Airflow recently, especially to the 2.0.0 release currently in alpha. But I'm also one of the community elected moderators on Stack Overflow as well as a frequent Python contributor on that site. Stack Overflow can be a temperamental place, but it is _is_ a great resource for people that know how to formulate good, focused questions on programming-related subjects. If there were a few people from the Airflow project actively answering questions there, then the resulting content can be of great help to anyone else with similar problems. There are a few FAQs on meta.stackoverflow.com which might be applicable here, I strongly recommend people take a look at these; they cover SO from the perspective both of a project team (OSS or commercial) and from the perspective of the question askers: - https://meta.stackoverflow.com/questions/326374/how-can-i-use-stack-overflow-to-support-our-developer-community - https://meta.stackoverflow.com/questions/255745/why-cant-i-ask-customer-service-related-questions - https://meta.stackoverflow.com/questions/253849/is-it-acceptable-to-use-stack-overflow-as-a-qa-for-a-specific-product Some of that advice is more aimed at tech companies, but it's still helpful to keep in mind that not everyone active in content curation (e.g. most of the users with a bit of reputation) will view questions without clear context on the problem at hand, in the same light. At any rate, to promote Stack Overflow as a resource, linking it from a 'further resources' page in the documentation would be a good starting point. Just make sure it is not implied that Stack Overflow is a general support channel for the project. :-) -- Martijn Pieters https://stackoverflow.com/users/100297/martijn-pieters | https://www.zopatista.com
