Hello guys. I have a suggestion for the community support organization. I was talking with Tomek Urbaszek and he asked me to send it to devlist.
*Problem:* Today I see the community is not well supported in terms of FAQs or problems solving. New people get frustrated not finding answers to their basic questions in Slack. Maaany person has doubts and posts them here in the Slack channels. But they don't get answers, because: - it isn't the best channel to get help - and many doubts are pretty basic (and could be answered with documentation or with some other question already answered) And more experienced users also struggle to find community support because their questions got lost between so many spammed questions in the Slack community. Also, we lose track of the questions in the channels and we don't keep history. On other hand, we have the general Stack Overflow that helps a lot in that sense but is not so "official" as the Airflow channel for such a thing. The community could develop/grow much faster if had some better approach for this. *Suggestion:* We could create a community for Airflow in Stack Exchange. If we have a community dedicated to Airflow in Stack Exchange, all the doubts could be better indexed, we would avoid redundant questions and have a community looking at the quality of the questions/answers. This would be pretty helpful to the Airflow Community and help us to grow faster. Bonus: Also, the Slack channels would be more objectives and productive. *Related conversations in devlist (sorry I did not know how to continue the conversation in that threads):* - Thread 1 <https://lists.apache.org/thread.html/r5d03a9afc609bcc8eb574a85826820cdd2c46f4075d0c3e3c7c7729d%40%3Cdev.airflow.apache.org%3E> - Thread 2 <https://lists.apache.org/thread.html/rf2165ed05f709787e8961c8fce4e53a81c1af5d01ac97575a6cb5efe%40%3Cdev.airflow.apache.org%3E> - Thread 3 <https://lists.apache.org/thread.html/r0cc6cda29984da9fc6f1a8c135a608cf049c3f1bdcdb3a659a4e94df%40%3Cdev.airflow.apache.org%3E> *Bests,* *Lucas Fonseca* Data Engineer [image: photo] -- *Atenção*: este email contém informação confidencial. Se você o receber por engano, por favor, informe-nos e apague-o; não copie ou divulgue seu conteúdo. *Warning*: this email contains confidential information. If you have received it by mistake, please let us know and delete it; do not copy or disclose its contents.
