---
** [tickets:#8289] Parse error in allura.tasks.mail_tasks.route_email**
**Status:** open
**Milestone:** unreleased
**Created:** Tue May 28, 2019 03:26 PM UTC by Dave Brondsema
**Last Updated:** Tue May 28, 2019 03:26 PM UTC
**Owner:** nobody
```
Traceback (most recent call last):
File "/var/local/allura/Allura/allura/tasks/mail_tasks.py", line 64, in
route_email
msg = mail_util.parse_message(data)
File "/var/local/allura/Allura/allura/lib/mail_util.py", line 159, in
parse_message
result['payload'] = result['payload'].decode(charset)
File "/var/local/env-allura/lib64/python2.7/encodings/utf_8.py", line 16, in
decode
return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode characters in position 289-367:
ordinal not in range(128)
```
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