- **status**: review --> closed
---
** [tickets:#8289] Parse error in allura.tasks.mail_tasks.route_email**
**Status:** closed
**Milestone:** unreleased
**Created:** Tue May 28, 2019 03:26 PM UTC by Dave Brondsema
**Last Updated:** Tue Jun 04, 2019 08:07 PM UTC
**Owner:** Dave Brondsema
```
Traceback (most recent call last):
File "/var/local/allura/Allura/allura/tasks/mail_tasks.py", line 64, in
route_email
msg = mail_util.parse_message(data)
File "/var/local/allura/Allura/allura/lib/mail_util.py", line 159, in
parse_message
result['payload'] = result['payload'].decode(charset)
File "/var/local/env-allura/lib64/python2.7/encodings/utf_8.py", line 16, in
decode
return codecs.utf_8_decode(input, errors, True)
UnicodeEncodeError: 'ascii' codec can't encode characters in position 289-367:
ordinal not in range(128)
```
Also this error can occur, would be nice to avoid even though its being handled:
```
03:30:18,297 ERROR
[taskd:allura.tasks.mail_tasks.route_email:5cecab48e8ba7c205771f9d2:allura.lib.spam]
Error calling exceptionless(check)(args=(u'Thanks for your reply. The problem
came from.......
.......
.......
Traceback (most recent call last):
File "/var/local/allura/Allura/allura/lib/helpers.py", line 1064, in inner
return fun(*args, **kwargs)
File "/var/local/allura/Allura/allura/lib/spam/stopforumspamfilter.py", line
60, in check
ip_int = int(ipaddress.ip_address(unicode(ip)))
File
"/var/local/env-allura/lib/python2.7/site-packages/ipaddress-1.0.22-py2.7.egg/ipaddress.py",
line 168, in ip_address
address)
ValueError: u'None' does not appear to be an IPv4 or IPv6 address
```
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