Please follow the link to seed the system template 
http://cloudstack.apache.org/docs/en-US/Apache_CloudStack/4.1.1/html/Installation_Guide/management-server-install-flow.html#prepare-system-vm-template

-Harikrishna
On 22-Aug-2013, at 5:08 PM, Amit Das <amit....@cloudbyte.com>
 wrote:

> Hi,
> 
> I have not seeded the secondary storage with system vm template.
> 
> The directory ../template/tmpl/1/1 is not present.
> 
> 
> Regards,
> Amit
> *CloudByte Inc.* <http://www.cloudbyte.com/>
> 
> 
> On Thu, Aug 22, 2013 at 4:58 PM, Devdeep Singh 
> <devdeep.si...@citrix.com>wrote:
> 
>> Did you seed the secondary storage with the systemvm template before
>> starting the setup? If not, can you check if under your secondary storage
>> the ../template/tmpl/1/1 directory is present?
>> 
>> Regards,
>> Devdeep
>> 
>>> -----Original Message-----
>>> From: Amit Das [mailto:amit....@cloudbyte.com]
>>> Sent: Thursday, August 22, 2013 4:50 PM
>>> To: dev@cloudstack.apache.org
>>> Subject: System VMs not running
>>> 
>>> Hi folks,
>>> 
>>> I am running CloudStack 4.1.1. & running the NFS share on the same box as
>>> CloudStack management server (CentOS 6). The hypervisor is a separate Xen
>>> server.
>>> 
>>> I am not able to get the system vms in a running state.
>>> We had not downloaded the vhd-util initially but it has been downloaded
>> now.
>>> The management server has been restarted & appropriate rpcbind, nfs
>>> services started. The configuration was redone from scratch. However, we
>> are
>>> stuck with below error always.
>>> 
>>> com.cloud.utils.exception.CloudRuntimeException: can't mount
>>> 10.10.171.155:/export/secondary/template/tmpl/1/1
>>> to /var/run/cloud_mount/2cc7d1a3-130b-4ae9-9381-5f8ec6bf751a         at
>>> com.cloud.hypervisor.xen.resource.CitrixResourceBase.
>>> copy_vhd_from_secondarystorage(CitrixResourceBase.java:2707)
>>> 
>>> ..
>>> 2013-08-22 16:30:52,866 DEBUG [agent.transport.Request] (secstorage-
>>> 1:null) Seq 12-749863191: Executing:  { Cmd , MgmtId: 268749071320359,
>>> via: 12,
>>> Ver: v1, Flags: 100111, [{"storage.*PrimaryStorageDownloadCommand*
>>> ":{"localPath":"/mnt/15370e0e-c8ae-32bb-94e1-
>>> 74f1fad0cce3","poolUuid":"15370e0e-c8ae-32bb-94e1-
>>> 74f1fad0cce3","poolId":211,"primaryPool":{"id":211,"uuid":"15370e0e-c8ae-
>>> 32bb-94e1-
>>> 
>> 74f1fad0cce3","host":"10.10.171.155","path":"/export/primary","port":2049,
>>> "type":"NetworkFilesystem"},"secondaryStorageUrl":"nfs://
>>> 10.10.171.155/export/secondary","primaryStorageUrl":"nfs://
>>> 10.10.171.155/export/primary","url":"nfs://
>>> 10.10.171.155/export/secondary/template/tmpl/1/1/","format":"VHD","acco
>>> untId":1,"name":"routing-1","wait":10800}}]
>>> }
>>> 
>>> ..
>>> 2013-08-22 16:30:55,128 DEBUG [agent.transport.Request]
>>> (DirectAgent-244:null) Seq 12-749863191: Processing:  { Ans: , MgmtId:
>>> 268749071320359, via: 12, Ver: v1, Flags: 110, [{"storage.*
>>> 
>> PrimaryStorageDownloadAnswer*":{"templateSize":0,"result":false,"details":"
>>> Catch
>>> Exception com.cloud.utils.exception.CloudRuntimeException on
>>> host:21318624-cfd9-412d-aeb4-b1418424f287 for template: nfs://
>>> 10.10.171.155/export/secondary/template/tmpl/1/1/ due to
>>> com.cloud.utils.exception.CloudRuntimeException: can't mount
>>> 10.10.171.155:/export/secondary/template/tmpl/1/1
>>> to /var/run/cloud_mount/60e04e29-8064-4a3f-90c2-
>>> b1e639b9b05a","wait":0}}] }
>>> 
>>> Regards,
>>> Amit
>>> *CloudByte Inc.* <http://www.cloudbyte.com/>
>> 

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