On Mon, Jan 4, 2016 at 5:35 AM, John Burwell <john.burw...@shapeblue.com> wrote:
> All, > [snip] > 2. Attachments: A vital part of resolving issues are screenshots and logs. > While people can gist or imgur this information, it is cumbersome. Many of > these systems also purge information after some period of time — removing > important information from long lived, unresolved ticket and/or reducing > their historical value. I don’t know about others, but I search through > ticket history a few times a week to understand the history of issues and > when they have been fixed. I often look at the attachments to determine > whether or not the issue I am debugging matches the ticket. > Just a FYI, GitHub issues does support attachments. It is probably not as elegant as in other solutions, but it is there. -- Erik
