Github user dagsonstebo commented on the issue:
https://github.com/apache/cloudstack/pull/1684
@abhinandanprateek @jburwell @pdion891 - my twopence worth - I've come
across issues with this on two uprade projects in the last 8-10 months. Both
cases were CCP to ACS upgrades:
1) In the first case we hit an issue where the admin account could log in -
but no users. We carried out a preliminary check of this, and the suspicion was
on changes in the MD5 authenticator - but the client eventually chose to just
reset all users passwords, hence no accurate RCA carried out.
2) In the second, more recent case the client wanted to use either
PLAINTEXT or MD5 authenticators, hence we updated the authenticators order
similar to @pdion891 did above. During troubleshooting of this trace level
logging showed the authenticator order in ACS4.9 was respected, no issues
found. RCA of the underlying issue concluded with it being a user configuration
and usage issue rather than a bug.
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