Thanks a bunch Mark!  Daniel can you please set Ross up with a 
.qmail-rgardler-owner file containing his full apache.org address?  For your 
convenience there's a custom script in ~apmail/bin on Hermes for this task.

Sent from my iPhone

> On May 30, 2016, at 2:55 PM, Mark Thomas <ma...@apache.org> wrote:
> 
>> On 30/05/2016 18:30, Ross Gardler wrote:
>> Yes. Thanks to everyone working this out.
> 
> Done. Thanks Marvin.
> 
> The next step is to expand the list of contacts. The call for volunteers
> was made on the private members@ mailing list so, in keeping with the
> ASF policy of not copying information from a private list to a public
> one, I won't list those volunteers here. What I will do is pass the list
> to Ross for him to review. Once reviewed, I'll check with each of the
> volunteers to make sure they are happy being listed as a PoC and, if
> they are, get them added.
> 
> It was suggested that each listed volunteer should include a link to a
> picture and a brief bio. Any concerns or objections? If not, can I
> suggest that the volunteers create
> https://home.apache.org/~availid/coc.html and we link to that?
> 
> Mark
> 
>> From: Mark Thomas<mailto:ma...@apache.org>
>> Sent: Monday, May 30, 2016 1:53 AM
>> To: dev@community.apache.org<mailto:dev@community.apache.org>
>> Subject: Re: ombudsman@ (was Encouraging More Women to Participate on Apache 
>> Projects?)
>> 
>> 
>> 
>>> On 29/05/2016 23:07, Ross Gardler wrote:
>>> For the record I do have training in counselling. Its fairly lightweight 
>>> and basically boils down to knowing how to respond and when to escalate to 
>>> a specialist.
>> 
>> Ross,
>> 
>> There looks to be general agreement that archiving abuse reports is a
>> bad idea. On the grounds that handling these is a president@ function,
>> are you happy for Marvin's patch to be applied where you are listed with
>> your @a.o email as the only volunteer (and a note that the list is
>> expected to be expanded shortly)?
>> 
>> Assuming you are OK with this, we can get this done and then discuss
>> expanding that list of volunteers and some of the other improvements
>> that have been suggested.
>> 
>> Mark
>> 
>> 
>> 
>>> 
>>> Sent from my Windows 10 phone
>>> 
>>> From: Ross Gardler<mailto:ross.gard...@microsoft.com>
>>> Sent: Sunday, May 29, 2016 3:06 PM
>>> To: Joseph Schaefer<mailto:joe_schae...@yahoo.com.INVALID>; 
>>> dev@community.apache.org<mailto:dev@community.apache.org>
>>> Cc: Joseph Schaefer<mailto:joe_schae...@yahoo.com.INVALID>
>>> Subject: RE: ombudsman@ (was Encouraging More Women to Participate on 
>>> Apache Projects?)
>>> 
>>> 
>>> Yes its positive and I've supported it every step, including stating 
>>> whatever folks decide is best.  I'm just saying that the kind of reporting 
>>> you hope for is unlikely to materialize.
>>> 
>>> 
>>> 
>>> Sent from my Windows 10 phone
>>> 
>>> 
>>> 
>>> From: Joseph Schaefer<mailto:joe_schae...@yahoo.com.INVALID>
>>> Sent: Sunday, May 29, 2016 12:03 PM
>>> To: dev@community.apache.org<mailto:dev@community.apache.org>
>>> Cc: Joseph Schaefer<mailto:joe_schae...@yahoo.com.INVALID>
>>> Subject: Re: ombudsman@ (was Encouraging More Women to Participate on 
>>> Apache Projects?)
>>> 
>>> 
>>> 
>>> So whittling down the access to this information from 600 odd members to a 
>>> handful of people isn't a positive step Ross?  We can certainly debate the 
>>> necessity for an ombudsman alias but that has little to do with the 
>>> benefits of having a collaborative team of people to deal with this.
>>> 
>>> Keep in mind Ross that your own expertise in this matter is limited to your 
>>> own direct experiences- we as an org have absolutely no insight into how 
>>> well you have done in this capacity.  Again we should look at the facts 
>>> like retainment and satisfaction of the reporter- what we're doing isn't 
>>> enough if the person just winds up walking away from the asf post hoc.
>>> 
>>> The org has not paid for your training in this matter, and your business 
>>> training from dealing with sexual harassment issues at work does not 
>>> directly translate because there are no employees here at the asf.  Trust 
>>> me, I've sat through those same dull meetings myself- it's more about what 
>>> not to do to avoid a federal case being filed against the company.
>>> 
>>> I too have some experiences dealing with other students being sexually 
>>> harassed by their professors, so I'm not particularly ignorant of the 
>>> surrounding issues as to why complaints are filed to whom and what sorts of 
>>> remedies are typically desired.  In my capacity as graduate student 
>>> representative, despite having a very close relationship with the 
>>> department chair I never came across a reporter willing to authorize me to 
>>> share their report with the chair.  They always wanted to keep it informal 
>>> and low key- at best I was asked to confront the professor in question that 
>>> I was aware of what was going on with an anonymous person.
>>> 
>>> What I'm suggesting is that these volunteers discuss directly with the 
>>> reporters the options available, and that includes every level of 
>>> escalation, even to other ombudsman.  This doesn't seem particularly 
>>> difficult to grasp, and allows a less experienced volunteer to usher in 
>>> advice and support from the rest of the team.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 29, 2016, at 2:41 PM, Ross Gardler <ross.gard...@microsoft.com> 
>>>> wrote:
>>>> 
>>>> I don’t think you’ll see that benefit. Privacy and safety from repudiation 
>>>> is a critical factor. You don't get that with a group sharing experiences 
>>>> and reports. In some cases I have agreed never to reveal the fact a 
>>>> complaint was made. That’s why I have only provided estimated counts. I 
>>>> don’t want to go back and count (in fact I don’t even keep the emails in 
>>>> some cases).
>>>> 
>>>> 
>>>> 
>>>> I'm not saying a group is bad, more choice is good. All I'm saying is that 
>>>> the primary goal of this focused activity is to deal with the specifics 
>>>> and thus extracting generalities in small numbers and non-specific 
>>>> summaries of unique situations is not so helpful.
>>>> 
>>>> 
>>>> 
>>>> A more important goal, in the foundation rather than individual sense, is 
>>>> to deal with the root cause and make the approach being discussed here 
>>>> unnecessary.
>>>> 
>>>> 
>>>> 
>>>> Sent from my Windows 10 phone
>>>> 
>>>> 
>>>> 
>>>> From: Joseph Schaefer<mailto:joe_schae...@yahoo.com.INVALID>
>>>> Sent: Sunday, May 29, 2016 10:56 AM
>>>> To: dev@community.apache.org<mailto:dev@community.apache.org>
>>>> Subject: Re: ombudsman@ (was Encouraging More Women to Participate on 
>>>> Apache Projects?)
>>>> 
>>>> 
>>>> 
>>>> Also the reasoning about avoiding one man shows for software projects 
>>>> applies equally well to our ingress reporting strategy.  Right now the 
>>>> only person who has acquired any substantial real word experience dealing 
>>>> with such reports is Ross, and perhaps a few other individuals who have 
>>>> proxied reports to him on behalf of another.  Ross won't be president 
>>>> forever, and hence won't be the perpetual ultimate point of contact for 
>>>> abuse reports, should we still consider that a necessity.
>>>> 
>>>> Hence saddling this responsibility to a small team has all the social 
>>>> advantages that a collaborative group of developers has over a one man 
>>>> effort, from both a survivability standpoint and a performance standpoint.
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On May 29, 2016, at 1:17 PM, Joe Schaefer 
>>>>> <joe_schae...@yahoo.com.INVALID> wrote:
>>>>> 
>>>>> No the president is definitely not part of the problem Niclas.  We're 
>>>>> discussing the delivery mechanism for the most part, as well as reasoning 
>>>>> about why some people insist on having an officer listed as the 
>>>>> "ultimate" reporting mechanism.
>>>>> 
>>>>> 
>>>>> 
>>>>> My own experience dealing with sexual harassment reports when I was in 
>>>>> graduate school is that the reporters felt more comfortable reporting to 
>>>>> people like me who had relatively little formality in our power or 
>>>>> position, because what they were looking for was not a formal reprimand, 
>>>>> but simply to have the misbehavior stopped, without risk of retribution 
>>>>> towards the reporter.  The higher you go up the formal ladder, the less 
>>>>> likely you will be successful from the reporter's standpoint in achieving 
>>>>> a positive outcome "from their perspective".   Again it's about what's in 
>>>>> the reporter's best interests: sometimes all they want is a shoulder to 
>>>>> cry on, and some empathy for their plight.  If we can positively change 
>>>>> the situation for the better that's great, but it certainly doesn't 
>>>>> require a formal title at Apache to achieve that goal, most of the time.  
>>>>> But when it does, that can always inform the discussion with the 
>>>>> ombudsperson instead of being the starting point for a report.
>>>>> 
>>>>> 
>>>>> 
>>>>> On Friday, May 27, 2016 6:17 AM, Niclas Hedhman <nic...@hedhman.org> 
>>>>> wrote:
>>>>> 
>>>>> 
>>>>> Is a president-private@ mail forward out of the question? If the president
>>>>> is part of the problem, then inform to send to board-private@ instead?
>>>>> 
>>>>> Niclas
>>>>> 
>>>>> On Fri, May 27, 2016 at 8:25 AM, Roman Shaposhnik <ro...@shaposhnik.org>
>>>>> wrote:
>>>>> 
>>>>>> On Thu, May 26, 2016 at 5:20 PM, Joe Schaefer
>>>>>> <joe_schae...@yahoo.com.invalid> wrote:
>>>>>>> Roman,
>>>>>>> I've been beating the archiving problem with president@ like a dead
>>>>>> horse for the past week- what
>>>>>>> on earth have you been reading to avoid that reality?
>>>>>> 
>>>>>> Archiving per se is not a problem. If the archive is only available to
>>>>>> the board I'm border line ok with that.
>>>>>> What I didn't know (and it didn't come up in your emails) is that
>>>>>> there could be other folks having access
>>>>>> to the content of president@ who may or may not be on the board.
>>>>>> That's a big, huge problem.
>>>>>> 
>>>>>>> Furthermore, I doubt president@ has an associated qmail owner file,
>>>>>> which means any addresses listed in that alias that go to domains whose
>>>>>> mail servers do strict SPF checks will BOUNCE email from major email
>>>>>> providers who publish such rules, and those bounce mails may wind up 
>>>>>> being
>>>>>> DROPPED by Apache's qmail server since it's attempt to deliver the bounce
>>>>>> mail back to the sender may also be REJECTED by the original sending 
>>>>>> domain.
>>>>>> 
>>>>>> That is also a good point.
>>>>>> 
>>>>>>> All of this leads to problems that, while some are fixable, others are
>>>>>> simply not.
>>>>>>> We need a better strategy, and it should be collaborative rather than
>>>>>> dictatorial.
>>>>>> 
>>>>>> Not sure what you mean, but as I said ideally I'd like it to be an
>>>>>> alias for an officer
>>>>>> appointed by the board. That's my MVP. What Shane suggested builds up on
>>>>>> that
>>>>>> and may provide an even better solution.
>>>>>> 
>>>>>> Thanks,
>>>>>> Roman.
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> --
>>>>> Niclas Hedhman, Software Developer
>>>>> https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fzest.apache.org&data=01%7c01%7cRoss.Gardler%40microsoft.com%7c9759d515c87f4d91e6ce08d387ea8d09%7c72f988bf86f141af91ab2d7cd011db47%7c1&sdata=2u6lzVmy3y9prPlnDUvhuaZGEFV%2fOEherBdEsDStByA%3d
>>>>>  - New Energy for Java
> 

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