> On 19 Mar 2018, at 09:08, Rich Bowen <rbo...@rcbowen.com> wrote:
> 
> We have this awesome Help Wanted system, but something's not connecting the 
> dots. We get a few of these "I want to help" messages every month, but I have 
> never once (that I remember) see any followup from the volunteer who has said 
> that they want to help.
> 
> The Help Wanted system, which was written over a few days by Daniel, is 
> great, but it's incomplete. We need to adopt it and add the features that are 
> missing. Is this possibly something that we want to move to Labs for 
> enhancement? (Danny has been itching for some activity in Labs!)
> 
> In particular, I'd like to see some of the following features:
> 
> * When someone indicates interest, this information is added to the Help 
> Wanted item, and we have some way to follow up with them in a week, 2 weeks, 
> a month, and so on. Perhaps some automated reminders?
> 
> * The ability to edit items
> 
> * The ability to add notes, status updates, and so on, to an item ... or 
> should we just connect an item with an actual ticket? Dunno.
> 
> * General usability and navigational enhancements. I frequently get "stuck in 
> a corner" and have to start from the front page again.


Based on these requirements, does it make more sense to just have Help Wanted 
be a JIRA project? It may not be the most engaging interface to get started, 
but maybe some type of skin or proxy could be put in front of it as a 
splash/landing/search entry point? Once you're into a JIRA issue itself, 
though, it could check off all four of your feature requests above. Maybe this 
is just an instance where we don't need to reinvent the wheel?


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