dncrews opened a new issue, #8876:
URL: https://github.com/apache/incubator-devlake/issues/8876

   ### Search before asking
   
   - [x] I had searched in the 
[issues](https://github.com/apache/incubator-devlake/issues?q=is%3Aissue) and 
found no similar feature requirement.
   
   
   ### Use case
   
   Teams using Rootly for incident response should be able to collect Rootly 
service and incident data in Apache DevLake and analyze incident volume, 
resolution status, and MTTR alongside the rest of their engineering metrics.
   
   This would give Rootly users similar DevLake coverage to the existing 
PagerDuty and Opsgenie integrations.
   
   ### Description
   
   Add a Rootly data-source plugin to Apache DevLake.
   
   Proposed scope:
   
   - Support Rootly API token authentication.
   - Discover Rootly services as DevLake data scopes.
   - Collect Rootly services and incidents.
   - Map Rootly services to DevLake boards.
   - Map Rootly incidents to DevLake ticket issues and board issues.
   - Preserve incident status, severity, timestamps, creator, and 
responder/role users where available.
   - Add config-ui registration for Rootly connections and service scope 
selection.
   - Add a Rootly Grafana dashboard for incident resolution status and MTTR 
metrics.
   
   Data model mapping:
   
   - Rootly Service → DevLake Board
   - Rootly Incident → DevLake Issue
   - Rootly Incident Service relationship → DevLake BoardIssue
   - Rootly incident role users → DevLake User and IssueAssignee
   
   
   ### Related issues
   
   No related issue found.
   
   ### Are you willing to submit a PR?
   
   - [x] Yes I am willing to submit a PR!
   
   ### Code of Conduct
   
   - [x] I agree to follow this project's [Code of 
Conduct](https://www.apache.org/foundation/policies/conduct)
   


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