For what it is worth: Matt wrote:
> 1. A friction log is a list of struggles that occur during the > onboarding of a new contributor to a project. This could include One could also turn this around - i.e. make it about hurdles and what would make things smoother/easier - as opposed to a `struggle'. > things like lack of or unclear documentation, setup issues, community > issues, language issues, and anything else that's intimidating or > slows down the process in getting up to speed as a contributor to a > project. > .. snipped the process bit of themail. And emphasise that this is to help others have a smoother path `in'. I've found that in a more corporate setting - that the latter generally elicits more energy, going the extra mile & pride and all that. And more than once found that I accidentally created a body of new-people buddies for the next generation. Dw
