On Tue, Jul 10, 2018 at 11:39 PM, Mark Thomas <[email protected]> wrote:
> On 10/07/18 07:04, jun liu wrote:
>> Hi All,
>>
>> Now the community has become very active, pull requests and issues are being 
>> reported in a certain amount every day, in contrast, our response seems not 
>> fast enough and issues bumped up.
>>
>> I've thought of a duty table for temporarily solving this problem, 
>> committers on duty are responsible for responding to community activities, 
>> classify issues and resolve/assign issues, by doing that, we can guarantee 
>> at least some of the committers devote enough time to the community every 
>> day.
>>
>> Remember that we still need to encourage users to participate in any kind of 
>> contribution, and anyone can still participate in the community at any time.
>>
>> Here’s an example duty form: 
>> https://github.com/apache/incubator-dubbo/wiki/Duty-Form
>> Remember label issues: 
>> https://github.com/apache/incubator-dubbo/wiki/Label-an-Issue
>>
>> Do you guys have any ideas of how to achieve this goal?
>
> Just remember that every committer is a volunteer and that they get to
> choose what they work on. Allocating committers to tasks isn't something
> that happens on an ASF project.
>
> Growing the community is the obvious answer to an increasing backlog of
> issues. If you haven't already seen it I strongly recommend reading this
> post that talks about Apache Beam's experience in this area:
>
> https://lists.apache.org/thread.html/33a6c3aa0fffa6e961aa2b861ebde333d898a5e1062d0d71d0e13d46@%3Cdev.community.apache.org%3E

Hi,

I agree that we can not force anyone to do anything in the project.

But we can still discuss how we can clean up this issue faster.

When I was reading the legacy issues recently, I've learned something
that I would like to share.

1. Some of the issue are quite similar, these frequently asked
question can be summarized to the FAQ, and I think the FAQ should be
improved by anyone. That means the current FAQ should be put to
somewhere other than Wiki.
2. Some of issues are not clearly described, making us hard to
reproduce, or reported long time ago. For these kind of issues, I
think simply reply with "Thanks for your question, would you please
try the latest version? I am going to close this issue now. Feel free
to reopen it if the problem still exists." and close it will be fine.
3. Triage the issue with labels. This make not even committers but
contributors easily to find. For example, a label of "good start
issue" or "help wanted" may attract new users to easily jump in and
help. I've also added to "How can I contribute" in README.




>
> Mark



-- 
Best Regards!
Huxing

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