Hi,

Recently I notice a rising wave of InLong WeChat groups that users asking
questions about
using InLong especially "How do I do X" and "Does/When InLong support
feature Y".

Answers occur in the groups, but information shared there can hardly be
shared with the wider
community. For example, if other users have the same problem but not in the
group (a WeChat
group can hold 500 members at most), it's troublesome to bring the whole
thread to those users
or another group. Also, instant messaging channel tends to generate chats
instead of topic
focused discussion.

Thus I propose that we turn on the GitHub Discussion feature[1] according
to INFRA's doc[2] and
guide our users there for asking questions so that we collect FAQs and best
practices publicly.

Alternatives:

(1) Mailing list. We already have a mailing list and it's easy to create a
user@ list for users.
However, currently most users of InLong comes from China and many of them
are unfamiliar
with mailing list. As I talked about in this ComDev thread[3], we may think
of other channels
for exact user groups.
(2) A forum or other platform. I don't find resource supports for building
such a platform, though.
It's possible to hold a forum as Apache TVM does[4].

Pending questions:

The most significant question here is which categories we should hold
especially which
language we used.

I think we can hold a Q&A category only at first, as tonic does[5], since
we're resolving the
requirement about user questions. For language concerns, I tend to
encourage everybody uses
English as it's the most comprehensive language among the community. Most
questions
should be easily expressed in English.

Looking forward to your thoughts.

Best,
tison.

[1] https://docs.github.com/en/discussions
[2]
https://cwiki.apache.org/confluence/display/INFRA/git+-+.asf.yaml+features#Git.asf.yamlfeatures-GitHubDiscussions
[3] https://lists.apache.org/thread/bvgqbrmdwwszbmhh4pnx1njktgwwjkw4
[4] https://discuss.tvm.apache.org/
[5] https://github.com/hyperium/tonic/discussions

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