Thank you for your advice.

Indeed, as you said, most users of InLong come from China, and it is still 
difficult to promote using the mailing list.

We will focus on the Q/A category to provide users with a broad platform for 
questions and discussions.

Best,
healchow.

On 2022/02/25 06:07:41 tison wrote:
> Hi,
> 
> Recently I notice a rising wave of InLong WeChat groups that users asking
> questions about
> using InLong especially "How do I do X" and "Does/When InLong support
> feature Y".
> 
> Answers occur in the groups, but information shared there can hardly be
> shared with the wider
> community. For example, if other users have the same problem but not in the
> group (a WeChat
> group can hold 500 members at most), it's troublesome to bring the whole
> thread to those users
> or another group. Also, instant messaging channel tends to generate chats
> instead of topic
> focused discussion.
> 
> Thus I propose that we turn on the GitHub Discussion feature[1] according
> to INFRA's doc[2] and
> guide our users there for asking questions so that we collect FAQs and best
> practices publicly.
> 
> Alternatives:
> 
> (1) Mailing list. We already have a mailing list and it's easy to create a
> user@ list for users.
> However, currently most users of InLong comes from China and many of them
> are unfamiliar
> with mailing list. As I talked about in this ComDev thread[3], we may think
> of other channels
> for exact user groups.
> (2) A forum or other platform. I don't find resource supports for building
> such a platform, though.
> It's possible to hold a forum as Apache TVM does[4].
> 
> Pending questions:
> 
> The most significant question here is which categories we should hold
> especially which
> language we used.
> 
> I think we can hold a Q&A category only at first, as tonic does[5], since
> we're resolving the
> requirement about user questions. For language concerns, I tend to
> encourage everybody uses
> English as it's the most comprehensive language among the community. Most
> questions
> should be easily expressed in English.
> 
> Looking forward to your thoughts.
> 
> Best,
> tison.
> 
> [1] https://docs.github.com/en/discussions
> [2]
> https://cwiki.apache.org/confluence/display/INFRA/git+-+.asf.yaml+features#Git.asf.yamlfeatures-GitHubDiscussions
> [3] https://lists.apache.org/thread/bvgqbrmdwwszbmhh4pnx1njktgwwjkw4
> [4] https://discuss.tvm.apache.org/
> [5] https://github.com/hyperium/tonic/discussions
> 

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