Hi, As I found jclouds SoftLayer provider invokes getOrderTemplate() method to fetch order price information from SoftLayer when needed to populate instances. However due to some reason this call fails with an error saying set of order categories are missing. I verified previous messages and it seems like required information is there.
*Methods invoking getOrderTemplate():* 1. GetHardwareForVirtualGuest.getHardware(): Fetch price list. 2. GetHardwareForVirtualGuest.getImage(): Fetch price list. *Error:* - >> GET https://api.softlayer.com/rest/v3/SoftLayer_Virtual_Guest/3752162/getOrderTemplate/MONTHLY.jsonHTTP/1.1 - >> Accept: application/json - << HTTP/1.1 500 Internal Server Error - << "{"error":"Order is missing the following categories: Ram, Public Bandwidth, Operating System, Primary IP Addresses, Monitoring, Notification, Response, Uplink Port Speeds, VPN Management - Private Network, Vulnerability Assessments & Management, Remote Management.","code":"SoftLayer_Exception_Order_MissingCategory"}" *Findings:* I could see a simlar error has been handled in GetHardwareForVirtualGuest.getImage() method when invoking getOrderTemplate(): try { order = api.getVirtualGuestApi().getOrderTemplate(guest.getId()); } catch (SoftLayerOrderItemDuplicateException e) { // this is a workaround because SoftLayer throws sometimes 500 internal server errors for the above method call logger.warn(e, "Cannot get order template for virtualGuestId(%s)", guest.getId()); } Are prices mandatory when populating instances (nodes)? If so could this be a data error? Really appreciate any thoughts on this. Thanks -- Imesh Gunaratne Technical Lead, WSO2 Committer & PPMC Member, Apache Stratos