On Wed, Apr 11, 2018 at 10:15 PM, sebb <seb...@gmail.com> wrote:

> On 11 April 2018 at 20:41, Philippe Mouawad
> <p.moua...@ubik-ingenierie.com> wrote:
> > Hello,
> > Today when users want to ask a question about JMeter there are many ways:
> >
> >
> >    - Our way:
> >       - User mailing list
> >       - Other ways:
> >       - https://stackoverflow.com/questions/tagged/jmeter
> >       - There is a slack for jmeter
> >
> > So if we look at our mailing list:
> >
> >    - http://jmeter.apache.org/mail.html
> >    - http://jmeter.apache.org/mail2.html
> >
> > The left link on website goes to mail.html and there is some long text to
> > read:
> >
> >    - Do users read it ?
> >    - If we look at its content, it is very defensive:
>
> I did not write the original, but I think it is sensible, rather than
> defensive.
>

I wrote part of it, and I think now reading it again that it can be seen as
distrustful to users.

>
> >       - *Respect the mailing list type *
> >       - *Join the lists that are appropriate for your discussion.*
> >       -
> > *Ask smart questions. *
> >       - *Keep your email short and to the point; use a suitable subject
> >       line. *
> >       - *Do your best to ensure that you are not sending HTML or
> "Stylized"
> >       email to the list.*
> >       - *Please don't send attachments or include large chunks of code*
> >       - *Do not cross post messages. *
> >       -
> > *Watch where you are sending email. *
> >    - *Isn't it kind of scary for the newbie who wants to ask some
> question
> >    ?*
>
> Once an email has been sent, in general it cannot be removed or redacted.
>

Yes but this can happen today no ?

>
> >
> > Shouldn't we just remove mail.html and  directly link to mail2.html and
> > mention guidelines in it ?
>
> The point was to try and get people to read the guidelines.
>

I think people who don't want to read them won't wherever we put them and
will directly find the link or ask somewhere else which is what is
happening looking at number of question on SO vs questions on User mailing
list
People who want to read them will do even if we change the order.
So another  approach would be:

   - let's trust users and encourage this way of asking



> >
> > --
> > Regards.
> > Philippe
>



-- 
Cordialement.
Philippe Mouawad.

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