>- see footer for list info -< James, could it be some sort of issue with being passed from a secure site to a non-secure site, e.g. the browser giving the users a warning that they are now leaving a secure page?
Duncan Cumming New Media Developer Customer Relations Management / Education Fife Council 700 4105 / 01592 414105 >>> [EMAIL PROTECTED] 09/11/2005 11:19 >>> >- see footer for list info -< Hi Guys, Am experiencing some bother with a site that uses the Protx VSP Form implementation method for ecommerce. Some customers are goign through the checkout process and then after entering their details on the Protx form and clicking proceed to confirm, at the point they are meant to be taken back to our confirmation page some are experiencing what they have described as a "java scripting error", although to be honest it could be any sort of error as these arent exactly the most technologically advanced user base. I have done multiple test orders myself (in Firefox, IE6 and IE7) and have not had any problems whatsoever. Because of the error occuring customers are clicking the back button to get back to the site and redoing their order (which is causing major headaches for our client and subsequentally us) Has anyone experienced such a thing with Protx before? Could it be CF related (site runs on CFMX)? I'm inclined to put it down to user stupidity but its happened on a few occasions now so im unable to put it down to "freak occurance" and have to investigate it. Any thoughts or ideas much appreciated. Cheers James _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -< ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. If you have received this email in error please notify your system manager and the sender of this message. This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses. Fife Council Tel: +44 (0) 1592 414141 ********************************************************************** _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- Hosting provided by www.cfmxhosting.co.uk -< >- Forum provided by www.fusetalk.com -< >- DHTML Menus provided by www.APYCOM.com -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -<
