>- see footer for list info -<
I'd actually never thought of that.  My head tells me that no one could be 
as stupid to mistake that message as an error and resubmit their order.

Then again....

[EMAIL PROTECTED] wrote on 09/11/2005 16:54:32:

> >- see footer for list info -<
> James, could it be some sort of issue with being passed from a 
> secure site to a non-secure site, e.g. the browser giving the users 
> a warning that they are now leaving a secure page? 
> 
> 
> Duncan Cumming
> New Media Developer
> Customer Relations Management / Education
> Fife Council
> 700 4105 / 01592 414105
> 
> >>> [EMAIL PROTECTED] 09/11/2005 11:19 >>>
> >- see footer for list info -<
> Hi Guys,
> 
> Am experiencing some bother with a site that uses the Protx VSP Form 
> implementation method for ecommerce.  Some customers are goign through 
the 
> checkout process and then after entering their details on the Protx form 

> and clicking proceed to confirm, at the point they are meant to be taken 

> back to our confirmation page some are experiencing what they have 
> described as a "java scripting error", although to be honest it could be 

> any sort of error as these arent exactly the most technologically 
advanced 
> user base.  I have done multiple test orders myself (in Firefox, IE6 and 

> IE7) and have not had any problems whatsoever.  Because of the error 
> occuring customers are clicking the back button to get back to the site 
> and redoing their order (which is causing major headaches for our client 

> and subsequentally us)
> 
> Has anyone experienced such a thing with Protx before?  Could it be CF 
> related (site runs on CFMX)?  I'm inclined to put it down to user 
> stupidity but its happened on a few occasions now so im unable to put it 

> down to "freak occurance" and have to investigate it.
> 
> Any thoughts or ideas much appreciated.
> 
> Cheers
> 
> James
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