I think that is a wrong view of how to use Jira. I imagine that people post to Jira either out of ignorance, or for not wanting to subscribe to a mailing list before posting.
I see Jira first as a bug tracking system and second as a project management tool. Using Jira to answer user queries will just clog up the system. Gary On Tue, May 8, 2018, 17:09 Remko Popma <[email protected]> wrote: > Gary, why did you close that ticket? > > This is a valid technical question about log4j 2, and I see absolutely > nothing wrong with using the log4j 2 JIRA for it. The JIRA notifications > are captured on the mailing list, fulfilling the Apache requirements. > > Our web site gives no indication whatsoever that certain channels would be > the wrong channel to ask questions or raise problems. > > I would encourage all contributors to take a very inclusive view on > communications with users, users are often not experts after all. > > Thoughts? > > Remko > > > > > On May 9, 2018, at 2:42, Gary Gregory (JIRA) <[email protected]> wrote: > > > > > > [ > https://issues.apache.org/jira/browse/LOG4J2-2337?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel > ] > > > > Gary Gregory closed LOG4J2-2337. > > -------------------------------- > > Resolution: Invalid > > > > Hello, > > > > Jira is not a support forum. Please ask your question on the user's > mailing list: https://logging.apache.org/log4j/2.x/mail-lists.html > > > >> JSONLayout printing \r at end of line > >> ------------------------------------- > >> > >> Key: LOG4J2-2337 > >> URL: https://issues.apache.org/jira/browse/LOG4J2-2337 > >> Project: Log4j 2 > >> Issue Type: Bug > >> Environment: Server run on Unix environment. > >> Reporter: Arvind Sahare > >> Priority: Major > >> > >> Log4j JSONLayout with eventEol="true", prints '\r' at end of log. > >> Example:- \{"key":"value", "key":"value"}\r > >> > >> Problem - Currently we are using Splunk for log analysis, which is not > able to render Log string as JSON, due to \r getting printed. Can we avoid > it getting printed? > > > > > > > > -- > > This message was sent by Atlassian JIRA > > (v7.6.3#76005) >
