I think I had one of these, since it was only a single JIRA I deleted the old one and created a new one. Which was kinda awful but since there was only one....
Mostly saying that Jan isn't the only one who had something like this happen. Erick On Fri, Aug 3, 2018 at 9:08 AM, Cassandra Targett <[email protected]> wrote: > I agree that the problem is the workflow. Only the Jira system admins > (Infra) can modify a workflow, so I think an issue for them to transition > the issues and remove that possible status is a good idea. Or, if we keep > the In Progress state, we need to make sure we can transition issues and and > out of it. > > On Fri, Aug 3, 2018 at 10:07 AM Jan Høydahl <[email protected]> wrote: >> >> The error is "NOTE: You do not have permission to perform a bulk >> transition on the selected 7 issues." >> A little googl'ing shows that this is because I do not have permission to >> transitino one of them either. >> And that is probably because our workflow is broken - it contains a >> dangling "IN PROGRESS" sate, but >> it is not connected with any arrows to other states, so it is impossible >> to get out out it. >> And I cannot change (temporarily) the workflow either, it asks me to >> contact Jira admin. >> >> This makes me think whether we perhaps need to ask Infra to fix our >> workflow and/or transition all IN PROGRESS issues for us. >> >> -- >> Jan Høydahl, search solution architect >> Cominvent AS - www.cominvent.com >> >> 3. aug. 2018 kl. 15:42 skrev Cassandra Targett <[email protected]>: >> >> Are you sure you don't have the permissions? The user "janhoy" has >> Administrator-level permissions for the SOLR project, and the Administrator >> role has the permissions to transition issues, so you should be able to. >> >> If you can't make that change it's possible you're trying to transition to >> a status that is not allowed according to the workflow. >> >> Cassandra >> >> On Fri, Aug 3, 2018 at 6:39 AM Jan Høydahl <[email protected]> wrote: >>> >>> Hi, >>> >>> I have some issues in status "IN PROGRESS" which are impossible to >>> transistion to any other state after the recent changes. The resolve button >>> is not there and not in menus either. So I believe these are trapped in >>> no-mans-land… There are a total of 64 issues with this status. >>> >>> I guess it makes sense to bulk transition all of these to state OPEN. But >>> I don't seem to have the JIRA karma to bulk transition issues either. Can >>> some other committer make an attempt? >>> >>> -- >>> Jan Høydahl, search solution architect >>> Cominvent AS - www.cominvent.com >>> >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: [email protected] >>> For additional commands, e-mail: [email protected] >>> >> > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
