+1 On Mon, Sep 20, 2021 at 8:41 AM Michael Sokolov <msoko...@gmail.com> wrote:
> I agree, it's friendlier with the same basic message. > > On Mon, Sep 20, 2021 at 8:25 AM Jan Høydahl <jan....@cominvent.com> wrote: > > > > +1 > > > > Jan > > > > > 20. sep. 2021 kl. 10:32 skrev Adrien Grand <jpou...@gmail.com>: > > > > > > Hello, > > > > > > Jira gives the following note when opening an issue: > > > > > > ``` > > > This project has a user mailing list and an IRC channel for support. > Please ensure that you have discussed your problem using one of those > resources BEFORE creating this ticket. > > > ``` > > > > > > This can be quite intimidating for someone who has never worked with > us before, and we don't apply this logic for ourselves, for instance I feel > free to open JIRAs without discussing them first on IRC or dev@l.a.o. > Given that we are not seeing much irrelevant traffic on JIRA, I'd like to > soften the message to something like below: > > > > > > ``` > > > If you are looking for support, or if you are not sure whether the > behavior that you are observing is expected or not, please discuss your > problem on the user mailing-list instead before creating a ticket. > > > ``` > > > > > > What do you think? > > > > > > -- > > > Adrien > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: dev-unsubscr...@lucene.apache.org > > For additional commands, e-mail: dev-h...@lucene.apache.org > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: dev-unsubscr...@lucene.apache.org > For additional commands, e-mail: dev-h...@lucene.apache.org > >
