----- Original Message ----- 
From: "Lars D. Noodén" <[EMAIL PROTECTED]>
To: "OOo Marketing" <[email protected]>
Sent: Sunday, August 14, 2005 12:44 PM
Subject: Re: [Marketing] [Fwd: [newsletter] MS lochs down Scots Police deal]


> Before it was a lobbying organization / political movement, MS was first
> and foremost a marketing company and still retains that expertise.  So I'd
> expect that there was a fair amount of evening meetings involving
> all-expenses paid lavish dinners with MS representatives each and every
> evening preceding a meeting.

Lars,

Remember that they won this from a StarOffice customer - it would be
interesting to compare the track records of MS and Sun in the matter of
corporate entertainment.

In a previous role, where I was on the "end client" side, I have been
"shmoosed" be Sun on numerous occassions - they are not averse to the
"lavish dinner" in any sense. As a client, it was a very useful opportunity
to talk to them and explain what we were looking for. Every business case
I've ever written for a technology strategy has been based around total cost
/ total value of ownership, and subject to rigorous strategy from the non-IT
parts of the business. This idea that "IT Directors" have a carte blanche to
recommend whoever buys the best dinner is completely out of touch. If
nothing else, every organisation I've ever worked for has a strict policy
that corporate hospitality must be declared, so everyone KNOWS who's been
taking the IT Director out to dinner/rugby/opera/whatever.

Now I'm a consultant, my own expense account is not short of expensive
restaurants as I sell OpenSource solutions! Is it bribery - NO! Does it give
me a far better opportunity to LISTEN to my customers and work out what kind
of pitch would be succesful - hell yes! You get far more over dinner than
you do in a month's worth of weekly one-hour meetings.

One of my personal bugbears, by the way, is the subsection of the OpenSource
community who go around assuming that every Microsoft gain must be due to
underhand tactics. I've bought (and sold) MS solutions many times, and
bought (and sold) OpenSource solutions many times - each has a place - and
the key to sales is understanding the individual customers requirement, not
trying to beat them over the head with rhetoric.

> Aren't there any privacy laws in the UK?  The MS EULAs for 2000 SP3 and XP
> SP1 grant admin rights to MS.  That's a back door by any other name and
> given MS' track record on security, it's accessible to more than just MS.

Are you seriously under the impression that big companies take Windows PCs
and stick them on the Internet? Any large scale rollout of ANY platform
involves a defence-in-depth security strategy that assumes that ANY product
has weaknesses, whether it's MS, Sun, IBM, or Linux.

John McCreesh has already posted an intelligent and informed analysis of why
this contract might have gone to MS.

I'm sorry if this has come over as a rant, BUT the biggest criticism I hear
of the OpenSource movement among my corporate clients - people who could
change over tens of thousands of desktops if they wanted to - is that the
OpenSource movement is full of people who want them to buy because
"Microsoft is Evil", and aren't prepared to have a discussion about the
business requirements they have beyond the perceived need that they have a
moral responsiblity to "fight evil"!

I kid you not, the people I deal with use phrases like "I don't want to have
a religious debate", because of how the some in the OpenSource community
tend to portray the alternatives.

Mark


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