在 2009-09-04五的 17:13 +0300，Lars Nooden写道： > If those people had been > given IT support that could provide them with a web page to publish > their material on, there would be no temptation to use e-mail as a > surrogate for a file system, which is what the proposal at hand really > boils down to. ( Again, assuming it's not just trolling for the sake of > trolling. )
Did you *talk* with your customer and get that, or did you make them up in your mind? If your customer said something surprise you, before educating them did you ask them why? For your information, the context of my interview is after I set up web-based publishing system, not to use email to replace web-based publishing system. And this customer in particular works in CSR sector. My customer *told me* (a.k.a. I did not make the follow up myself) that HTML gives a serious feeling that an editor went through the content because artist went through the content, similar way as they prefer to read well designed magazine instead of paper distributed randomly on the street. And they think the newsletter that they can read it in email instead of fetching content from the web helps not to break the workflow of morning coffee time (where then went through all emails). If you think purely from their angel you can hardly justify it with simple word like "wrong" or "trolling". Just for your information 99% of my emails sent are in plain text, maybe the only exception is when I send price table to my customers. This shows I treat "personal preference" differently than "requirements". The focus of the discussion should be what are the requirements. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
