On Mon, Aug 16, 2010 at 1:29 PM, Steven Shelton <[email protected]> wrote: > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 8/16/2010 1:56 PM, Alexandro Colorado wrote: >> We do have those procedures documented on the homepage of QA: >> http://qa.openoffice.org/ >> First option is a document for beginners where we go on about >> explaining how to report bugs. Again this is marketing list, please >> reffer for more information to [email protected] > > > For what it's worth . . . maybe this is a good marketing opportunity, > in a sense. How hard would it be for us to add a "Report Bugs" option > under the HELP menu, which could then have a link to issuezilla? It > would certainly help the users feel like their feedback was being > heard . . . because it would, in fact, be more likely to be heard. > > On a related note: the bug reporting functions (even the "beginners" > page) are really confusing. I've reported quite a few bugs, and even > though I'm a fairly geeky guy, even *I* don't understand what I'm > doing half the time on it. If we want users to report bugs in a > meaningful way, I really do think we have to make it easier for them.
Why don't you try to re-write it on a more comprehensive post, once we have a template, we could submit it for review, and eventually replaced. Then again, I am not the responsible for the qa project. I will suggest you address the [email protected] and Joost (the project lead). I think he will agree if he sees an improved document. Regards. > > - -- > Steven Shelton > Twilight Media & Design, LLC > 17195 Silver Parkway > #134 > Fenton, MI 48430 > www.TwilightMD.com > > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.7 (MingW32) > Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ > > iD8DBQFMaYOkKP0FWmSVanERAtpfAJ4ofhTki7qw3m+ookC+YgkkkFIFhgCbBg+Z > gKTEFAXparkLCCEBxSQaqa0= > =I4mC > -----END PGP SIGNATURE----- > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > -- Alexandro Colorado OpenOffice.org Español http://es.openoffice.org --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
