David Fraser wrote:
Actually what I think I find more disheartening is when there is little or no explanation. I understand that Sun has its own priorities, but often explaining why something is difficult or considered not worth the effort in terms of technical details would be a helpful addition to a RFE
I agree. I think that some explanations might be the single most important step. Some issues might just be impossibly difficult to solve, but not look difficult from the reporter's POV. Getting an honest description of how difficult or easy an issue is would help users have realistic expectations and reduce conflicts between developers and users.
I see a couple of issues where the developer added an explanation (e.g. SVG import). That was a positive step, and it's worth emulating.
Cheers, Daniel. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
