On Mon, 27 Sept 2021 at 02:08, László Kishalmi
<[email protected]> wrote:
> Though I think first we shall show that we could do manage those issues
> that are reported. Close those which are no longer valid, old, not enough
> info whatever. Respond on new ones, etc. Once we can do that. We can
> discuss on tools. Otherwise we just let the crap flowing to a new place,
> while confusing users.

I agree with that to a large extent.  It was the process aspects of
the two linked posts that seemed to make this more interesting than an
argument over tools.  Maybe I picked the wrong subject line! :-)  I'll
check with Jarek about reposting both in full here.

But on tools ...

> On Sun, Sep 26, 2021, 09:10 Eric Bresie <[email protected]> wrote:
> > Changing from JIRA to Github would only risk further confusing things as
> > happens when transitioning from bugzilla (https://bz.apache.org/netbeans/) 
> > to
> > jira.

I think this is a mischaracterization.  Surely we transitioned from
bugzilla to jira *and* github pull requests.  A split which is
possibly where we have a problem?  One part of the Airflow process
that could be adopted without considering issue tool changes is using
pull requests as the primary change mechanism.

Take this - 
https://github.com/apache/netbeans/pulls?q=is%3Apr+milestone%3A12.5+is%3Aclosed

How many of those have a JIRA reference?
How many of those JIRA references are "noise", added solely to link a
PR against?
How many JIRA references are actual user reported issues?
How many JIRA references have been resolved?
How many JIRA references don't actually exist?!
How many PRs are missing JIRA references, and if so why are they merged?

Then compare with eg.
https://cwiki.apache.org/confluence/display/NETBEANS/Apache+NetBeans+12.5#ApacheNetBeans12.5-Reference:CompleteListingofClosedPRsfor12.5
 The one thing that is not is a complete list of closed PRs.  It was
even pointing to 12.4 a minute ago.

Best wishes,

Neil

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