On Thu, Nov 15, 2012 at 3:00 PM, F C. Costero <fjcc.apa...@gmail.com> wrote: > On Thu, Nov 15, 2012 at 12:06 PM, Rob Weir <robw...@apache.org> wrote: >> On Thu, Nov 15, 2012 at 7:44 AM, Andrea Pescetti <pesce...@apache.org> wrote: >>> Rob Weir wrote: >>>> >>>> This is mainly a community-relations / public outreach idea. I >>>> noticed that when we do a blog post we get a lot of unrelated >>>> questions, some of them quite good. So I'm thinking -- there must be >>>> a lot of good questions out there. They could range from "How do >>>> I..." to 'Why did you..." to "What if you did...", etc. >>>> So the proposal is to use Google Moderator >>> >>> >>> Excellent idea. I'd just be careful in telling people that for support they >>> should go to http://forum.openoffice.org to define the kind of questions we >>> want to have (so, for example, "How can I prepare a tri-fold brochure with >>> OpenOffice?" is right; a bug report or enhancement request is not quite >>> right, at least in general). >>> >> >> Good point. Here is what we have now: >> https://www.google.com/moderator/#16/e=2033e8 >> >> Note that I added a reminder on where to go for support questions. >> >> Of course, this won't prevent support questions. Heck, we get support >> questions on blog posts that have nothing to do with support. But I >> assume no support question will get enough votes to go reach a "top >> 10" position. And if one did make it through, then it would probably >> be a real interesting one. >> >> In any case, I need some volunteers from the project to help me >> moderate this. Moderation is mainly two tasks: 1) Responding to >> items that are flagged by other users as "inappropriate". and 2) >> Weeding out duplicate questions. (Google tries to identify duplicates >> and when it does the duplicate question is put in the moderation queue >> for us to allow or reject), >> >> Moderation should not be very time consuming, maybe 10 minutes/day . >> If you want to help, let me know your Google ID (usually your Gmail >> address). Send it to me off-list if you prefer. >> >> Regards, >> >> -Rob >> >> >>> Regards, >>> Andrea. > > Rob, > Moderating that list will fit right in with my daily forum tasks, > so you can count on me to help. My Google id is fjcc.apa...@gmail.com.
Done. Thanks. > I suggest adding to the text of the Call for Questions the > information about duplicate questions being filtered and encouraging > people to scan the list before trying to add to it. I've added that as well. Regards, -Rob > Regards, > Francis
