On 7/15/2013 10:30 AM, Rob Weir wrote:
On Sun, Jul 14, 2013 at 6:46 PM, Rob Weir <[email protected]> wrote:
On Sun, Jul 14, 2013 at 6:34 PM, Regina Henschel
<[email protected]> wrote:

[...]


And my translation:
I have deleted two OO-Config Folder in AppData\Roaming which I missed in my
first attempt.
- AppData\Roaming\3 of the previously deinstalled AOO341
- AppData\Roaming\4 of the parallel installed AOO400-Snapshots.
- And the installation folders in \Program File(x86)
I had deinstalled/deleted AOO341 and AOO400-Snapshot already before
RC-Installation.
I assume, that an Average Joe user has not installed a snapshot previously
and therefore no config folder \4 exists.
Up to now I have always installed the full versions over my old versions,
and never got problems (or never notice some.)


I'll do some testing tonight.  I have two "clean" VM images, for
Windows 8 32-bit and Windows 7 64-bit, that I can install the AOO 4.0
RC on.  Since these are fresh images they don't have any residual
files from previous AOO installs.


I was not able to get a crash with AOO 4.0 RC on Windows 7 64-bit or
Windows 8 32-bit.

I tested Writer in a document with a mix of objects and formats, doing
a lot of editing, formatting, copy/paste and delete operations,
including formatting via the Sidepanel.

This was the en-US version.

So this doesn't look like a "shallow" crash that everyone will see.
But it would be good to narrow it down.    For example, has anyone
seen it on a non-German version?  Is that a clue?  Is a particular
object involved?  I tried also with images, drawings, lists, tables,
etc.  Was anything more exotic involved?

While I was a QA engineer for OpenOffice at Sun, we had:
++ Crashes that were limited to a particular language
++ Crashes that happened only (exactly) once with every installation.
++ Crashes that happened only after the first start of an installation
++ Of course, crashes that were limited to a particular language
++ ...

Now imagine even a combination of two or more of those preconditions and you may prefer looking for a needle in a haystack.

Virtualbox for example has the great feature of taking snapshots. That should be extremely useful to be able to rollback preconditions.

Peter


Mine was a clean new install, not an update.  But it is hard to
imagine a scenario where copy or delete operations behave differently
depending on whether the install was an update or not.

-Rob


-Rob



Kind regards
Regina



Kind regards
Regina


   - Dennis

-----Original Message-----
From: Max Merbald [mailto:[email protected]]
Sent: Sunday, July 14, 2013 11:01 AM
To: [email protected]
Cc: Regina Henschel
Subject: Re: Installation on Windows 8, 64bit

Hi Regina,

I reported the same thing on June 22, but I couldn't reproduce it the
next day. That was not the RC of course but build 9701. I have no idea
what caused it. It doesn't happen right now either, I just tried again.

Max


Am 14.07.2013 19:36, schrieb Regina Henschel:

Hi all,

there is a mail on the German list, which describes a crash when mark
something in Writer and then copy it. (Which would be a show-stopper.)
The poster has deinstalled OOo3.4.1 and all previous snapshots and
then installed the RC. OS is Windows 8, 64 bit.

Can someone test it with this conditions? Unfortunately I haven't got
Windows 8.

Kind regards
Regina

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