Am 08/14/2013 10:11 PM, schrieb Rob Weir:
On Wed, Aug 14, 2013 at 3:37 PM, Marcus (OOo)<marcus.m...@wtnet.de>  wrote:
Since a few weeks we get mails with just "[Website]" as subject.

Just one word is not really meaningful to classify the mail content on the
first view. So, I'm wondering from where they come from and how to improve
this?


These probably come from the contact page:

http://www.openoffice.org/contact_us.html

ah, thanks.

See:  For problems with the www.openoffice.org website, please contact
us via Development mailing list.

That page covers contacts for reporting bugs, website and wiki
problems, press, etc.   But the very first link on the page is for
support.  I assume it requires an advanced degree in psychology to
understand why someone would skip over that link and go to another.

Yes, especially because the hint with the dev@ link is one of the last options. So, it doesn't make sense to exchange it with others in the section as this would just move the problem to the l10n@ or bz@ mailing list.

OK, seems to be the last remaining 2.5% that never can be improved.

Marcus


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