On Fri, 26 Sep 2014 17:11:30 -0700
Mary Smith <[email protected]> wrote:

> Marcus,
> I have downloaded this program 6  times and it tells me that I am unable to 
> open it because it did not download properly. Then it tells me to contact you 
> to fix it. 
> 
> I have also gone to the direct download and some of the mirrors and tried 
> with the same response. 
> 
> This is a brand new hard drive. the 3rd in less than a year. I have 
> downloaded the same program each time.
> 
> Mary

Whether this is a new hard disk or not is hardly relevant; the only influence 
the hard disk is likely to have is that of not having sufficient space for the 
file, which with modern hard disk sizes is unlikely to arise.

We need to determine if the file you are downloading is actually truncated 
(short), in case the error message arises in error from some other part of the 
process, as can often happen.

Please use the methods set out here
http://www.openoffice.org/download/checksums.html
to verify the downloaded file.

Also, what Antivirus and Firewall are you using?

Due to family circumstances I may be offline for the next few days, so please 
reply to the mailing list at
[email protected]
where I am sure someone else will pick up this thread


> 
> 
> 
> On Friday, September 26, 2014 12:07 PM, Marcus <[email protected]> wrote:
>  
> 
> 
> When trying the links from below I always get a correct file downloaded. 
> Furthermore, I don't see any problem from the values you have posted. 
> Finally, you haven't told anything about what the real problem is that 
> you are facing.
> 
> I'm sorry but we cannot help you at the moment.
> 
> Marcus
> 
> 
> 
> 
> Am 09/25/2014 05:16 PM, schrieb Mary Smith:
> > Browser variables
> > Values
> > navigator.appCodeName  Mozilla
> > navigator.appName  Netscape
> > navigator.appVersion  5.0 (Windows)
> > navigator.platform  Win32
> > navigator.oscpu  Windows NT 6.2; WOW64
> > navigator.cpuClass  undefined
> > navigator.product  Gecko
> > navigator.productSub  20100101
> > navigator.vendor
> >
> > navigator.vendorSub
> >
> > navigator.language  en-US
> > navigator.browserLanguage  undefined
> > navigator.userLanguage  undefined
> > navigator.systemLanguage  undefined
> > navigator.userAgent  Mozilla/5.0 (Windows NT 6.2; WOW64; rv:32.0) 
> > Gecko/20100101 Firefox/32.0
> > Debian / Ubuntu / IceWeasel ? No / No / No
> > Stable Release
> >
> > JavaScript functions/variables
> > Values
> > Language ISO code  en-US
> > Language ISO code (from select box)  en-US
> > Release matrix platform position (full)  11
> > Release matrix platform position (lp)  12
> > Release matrix platform array data  y,134
> > Release matrix language array data  en-US,English (US),English 
> > (US),y,download/index.html
> > UI platform name  Windows (EXE)
> > UI platform name (not supported)
> >
> > Platform (short)  win32
> > URL platform name (full)  Win_x86_install
> > URL platform name (lp)  Win_x86_langpack
> > URL platform name (from select box)  win32
> > Version (from select box)  4.1.1
> > File name (full)  Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe
> > File name (lp)  Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe
> > File extension  .exe
> > File size (full) (MByte)  134
> > File size (lp) (MByte)  17
> > Release info  Milestone AOO411m6 | Build ID 9775 | SVN r1617669 | Released 
> > 2014-08-21
> > Download file link (full)  
> > http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe/download
> > Download file link (lp)  
> > http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe/download
> > Checksum file link (full) (here for MD5)  
> > http://archive.apache.org/dist/openoffice/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe.md5
> > Checksum file link (lp) (here for MD5)  
> > http://archive.apache.org/dist/openoffice/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_langpack_en-US.exe.md5
> > Base URL to Sourceforge.net  
> > http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/
> > Base URL to Apache Archive  http://archive.apache.org/dist/openoffice/4.1.1
> > getLinkSelection() (download URL)  undefined
> > isLanguageSupported() (true/false) ?  true
> > Show the sub-box (true/false) ?  true
> > General error (true/false) ?  false


-- 
Rory O'Farrell <[email protected]>

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