Patricia

I have forwarded your message to John.

Rory


On Mon, 31 Jul 2017 10:09:59 -0700
Patricia Shanahan <p...@acm.org> wrote:

> This issue is my current focus, so the analysis is very valuable and 
> timely. It seems likely that there is a common problem, applying to both 
> documents and profiles, of AOO believing it has finished writing 
> something too early.
> 
> Unfortunately, I don't think we have any developers who are familiar 
> with AOO's file write code. I am trying to learn my way around it, but 
> that may take some time.
> 
> It would be useful to have a survey of the configurations in which these 
> problems happen. Are they associated with specific operating systems? 
> More prevalent with network drives?
> 
> Would it be useful for me to read the original thread, or is this an 
> effective summary?
> 
> On 7/31/2017 9:39 AM, Rory O'Farrell wrote:
> > John_Ha, a valued contributor to the OO User Forum, has asked me to post 
> > this to the developer list.  It is a continuation of a previous thread with 
> > the same title at
> > http://www.mail-archive.com/dev@openoffice.apache.org/msg15177.html
> > 
> > -----------------------
> > John_Ha writes
> > 
> > I think that the hashtags are misleading.
> > 
> > The problem is that occasionally Writer creates a flat ASCII file which is 
> > full of NULL characters and saves the file as a .odt file.
> > 
> > This .odt file is NOT a zipped file and it does NOT have any of the usual 
> > (content.xml or styles.xml) files. This .odt file is just a flat ASCII 
> > file, often very large (the same size as the original document?), but 
> > completely full of NULL characters. Go to 
> > https://forum.openoffice.org/en/forum/ucp.php?i=pm&mode=view&f=0&p=11590 
> > for an example file - crappyfile.odt is 24 kBytes of NULL characters.
> > 
> > Go to [Hint] How did I fix my ODT file at 
> > https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=1532. The thread 
> > has been viewed 194,820 times suggesting this is a serious problem of 
> > considerable interest to users. No other thread in the forum has been read 
> > as often.
> > 
> > When the user attempts to open what is effectively a flat ASCII file, 
> > Writer recognises it is an ASCII file and opens it as if it was a .txt 
> > file, and offers the filter pop-up. The NULL characters are then displayed 
> > as hashtags.
> > 
> > I think that the questions the developers ought to be asking include:
> > 
> > 1 At what point in the save process is space on the disk reserved to write 
> > the .odt file?
> > 
> > 2 Why is this space full of NULL characters - why isn't it random junk from 
> > the disk? How are the NULL characters written?
> > 
> > 3 What happens to prevent the genuine file being written?
> > 
> > 4 Why is the file full of NULL characters saved as a .odt file?
> > 
> > 5 How can Writer save a file as a .odt file which is not a ZIP file? Why 
> > was the ZIP process not activated before the file was saved?
> > 
> > 6 Note that Writer continues to write to the disk long after (as much as 30 
> > seconds after on a slow network installation) the blue dotted bar crossing 
> > the bottom of the screen has stopped. Does this have an effect? What 
> > happens if something interrupts Writer while it is doing these silent 
> > writes?
> > 
> > 7 There are many, many problems seen on the forum (e.g. spell check stops 
> > working) which are fixed by creating a new User Profile. As parts of the 
> > User Profile (eg registrymodifications.xcu and others) seem to get written 
> > AFTER the .odt file has been written, is a corrupted User Profile a 
> > manifestation of the same, or similar, problem?
> > 
> > 8 Can the .odt file be written as an atomic process such that either "the 
> > file as it was when it opened for editing" is saved; or "the file as it is 
> > now" is saved. Note that the temporary file 
> > C:\Users\my_name\AppData\Local\Temp\svftc2x7.tmp\svftdera.tmp (or similar 
> > random name) is a copy of the .odt file as it was opened; and is only 
> > deleted when the file is saved. Can a check be made and this temporary file 
> > not be deleted until it is known that the proper .odt file has been 
> > successfully saved?
> > 
> > 9 It is only GUESSING which suggests that over hasty shutting of a laptop 
> > lid could be the cause of this. I struggle to see how this could cause it 
> > because I understood that hibernation / shutting a laptop lid causes a 
> > graceful shut down, and not one where data might be lost. If this is the 
> > problem, then is the long delay after the blue bar has ceased causing the 
> > problem, and any data waiting to be written is lost? Does Writer handle the 
> > "graceful shutdown" instruction from Windows properly?
> > 
> > 10 I also think that USB sticks are a red-herring. Later versions of 
> > Windows come with the default setting of not using cacheing (the user has 
> > to switch it on) so USB sticks can be withdrawn very soon.
> > 
> > In conclusion: I think it needs an analysis of what happens during a Save 
> > to understand
> > 
> > a) at what point is a large, flat ASCII file full of NULL characters 
> > created?
> > 
> > b) how can this file be saved as a .odt file when .odt files are ZIPped 
> > files?
> > 
> > I think that this analysis will lead to a better understanding of where the 
> > problem lies.
> > 
> > John_Ha
> > -----------------------------------
> > 
> 
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> 


-- 
Rory O'Farrell <ofarr...@iol.ie>

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