This issue has been resolved by generating a new user profile, as described from https://wiki.openoffice.org/wiki/Documentation/How_Tos/Handling_the_OpenOffice.org_User_Profile ________________________________ From: Michael Rooney <rooney.m...@gmail.com> Sent: Friday, 26 February 2021 8:29 AM To: dev@openoffice.apache.org <dev@openoffice.apache.org> Subject: Colour Printing
Good afternoon: I have an issue that I hope you can help me with. It is as follows: 1) I am operating on *Windows 10*. I only use *Open Office 4.1.5*. My computer is a home computer (Lenovo). I do not have MS Office and have for several years happily used only Open Office for all my document preparation needs. 2) When I *receive* colour documents I am able to print them in colour. I am also able to print pictures in colour. 3) However, when I attempt to print* colour *documents that *I create *utilizing Open Office 4.1.5 they will only print in black and white even though I instruct the printer to print the document in colour. My printer is *EPSON ET-2720* (Driver type: Type 3 - User Mode; Driver version: 2.60.1.0) . I contacted Epson technical support and after running a series of tests they advised me that the problem does not rest with my Epson printer but must be a glitch in the Open Office programme and suggested that I contact Open Office to have it resolved. Hence, I am writing to you. I am not very computer savvy and so I hope that you can help me to resolve this issue as I am at a total loss. Many thanks. Warm regards, Michael
