Just FYI:

This user is not willing to give more details...

I am pretty sure the problem is that his AntiVirus program blocked
OpenOffice and that his files are NOT password protected.

Maybe a future update of his AntiVirus program will "solve" the problem...

Case closed! ;-)

Regards,

   Matthias

Am 06.03.23 um 17:58 schrieb Matthias Seidel:
> Am 06.03.23 um 17:14 schrieb Matthias Seidel:
>>
>> Hi all,
>>
>> I now have users on the Microsoft Store complaining about "locked"
>> files after updating to AOO 4.1.14:
>>
>> Update Broken
>> The fact that the update doesn't run through the Microsoft Store is a
>> big red flag for me. It would simplify things if software initially
>> installed through Microsoft Store updated properly through that
>> channel. The bigger problem is after installing the update, all my
>> files are locked. I can't open any of them. All I get is a warning
>> about the files being password protected when I did no such thing. If
>> I can't access my files, what's the point. I might as well throw away
>> money on monthly extortion to access my work via Microsoft Office.
>>
>> Any idea?
>
> The user complains about not being able to install the update, then he
> complains that his files are now "locked" or "password protected" now.
>
> So how did he install the update after all?
>
> I asked him to write details to this list...
>
>>
>> The "problem" with the Store itself is known, but not under our control.
>
> The "solution" is to deinstall AOO before installing 4.1.14.
>
> Microsoft still has to deliver a better way to install updates through
> the Store.
>
> Regards,
>
>    Matthias
>
>>
>> Regards,
>>    Matthias

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