Just FYI: This user is not willing to give more details...
I am pretty sure the problem is that his AntiVirus program blocked OpenOffice and that his files are NOT password protected. Maybe a future update of his AntiVirus program will "solve" the problem... Case closed! ;-) Regards, Matthias Am 06.03.23 um 17:58 schrieb Matthias Seidel: > Am 06.03.23 um 17:14 schrieb Matthias Seidel: >> >> Hi all, >> >> I now have users on the Microsoft Store complaining about "locked" >> files after updating to AOO 4.1.14: >> >> Update Broken >> The fact that the update doesn't run through the Microsoft Store is a >> big red flag for me. It would simplify things if software initially >> installed through Microsoft Store updated properly through that >> channel. The bigger problem is after installing the update, all my >> files are locked. I can't open any of them. All I get is a warning >> about the files being password protected when I did no such thing. If >> I can't access my files, what's the point. I might as well throw away >> money on monthly extortion to access my work via Microsoft Office. >> >> Any idea? > > The user complains about not being able to install the update, then he > complains that his files are now "locked" or "password protected" now. > > So how did he install the update after all? > > I asked him to write details to this list... > >> >> The "problem" with the Store itself is known, but not under our control. > > The "solution" is to deinstall AOO before installing 4.1.14. > > Microsoft still has to deliver a better way to install updates through > the Store. > > Regards, > > Matthias > >> >> Regards, >> Matthias
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