Hi  Matthias,

Thanks for your excellent advice.  It is a good idea to ask Wolfgang
Hinzmann to do the command line method.
While it's good advice, it is a bit "technical." I usually recommend
resetting the user profile first because it fixes 90% of these cases
without needing to read code.

I created a topic "Allgemeiner Fehler (General Error) message" in the forum:
https://forum.openoffice.org/en/forum/viewtopic.php?p=555459#p555459

But if Wolfgang Hinzmann has already tried that, the terminal (command
line) is the best way to find out if the problem is actually with your
computer's system settings rather than OpenOffice itself.

I created a topic "OpenOffice General Error Troubleshooting" in the forum:
https://forum.openoffice.org/en/forum/viewtopic.php?t=113277

If he tries this and sees some error text in the terminal, feel free to
copy and paste it here — your friends here would help you translate what it
means.

Or if you would like to read German texts, it will be good idea to input
"Allgemeiner Fehler" in the search box on the OpenOffice german forum:
https://www.openoffice-forum.de/
Perform the search and you can find necessary information to fix the
problem in german.

Thanks,
khirano

On Sun, Dec 21, 2025 at 2:37 AM Matthias Seidel <[email protected]>
wrote:

> Hi Wolfgang, All,
> Am 20.12.25 um 16:32 schrieb Wolfgang Hinzmann:
>
> *Hello Marcus,*
>
> *There is only one problem with OpenOffice, I had already in the*
> *earlier version too:*
> *By opening an odt-file with Writer I receive always the error message*
> *             "Allgemeiner Fehler".*
>
> *Could you try to start OpenOffice from a terminal (command line)?*
>
> *That could give us some more details or error messages.*
>
> *Regards,*
>
> *   Matthias*
>
>
>
> *[image: image.png] *
>
> *I had the hope, that this message will disappear by the installation of
> the new version.*
> *But it doesn't.*
>
> *I am not alone with this - other users have this problem too, as I find
> out.*
> *As You can see here for example - a user described it in February 2025:*
> *"Allgemeiner Fehler/Fehler beim Laden des Basic des Dokuments"*
>
> *https://www.oooforum.de/viewtopic.php?t=77407
> <https://www.oooforum.de/viewtopic.php?t=77407> *
>
> *But what is the solution for it?*
> *After pressing the button "OK" I am able to work normally with the file I
> opened:*
> *Changing it and saving it.*
>
> *So what for is this message?*
> *It is really only parasitic and irritating.*
>
> *If there would be a solution for undermining this "Message", I would be
> glad!*
>
> *Best wishes Wolfgang*
>
>
>
>
> Gesendet mit Proton Mail <https://proton.me/mail/home>: Ein sicherer
> E-Mail-Dienst.
>
>

-- 
[email protected]
Apache OpenOffice Project Management Committee Member
https://people.apache.org/phonebook.html?uid=khirano

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