On Thu, Dec 05, 2002 at 11:41:17PM +0100, Martin Edenhofer wrote:
> > You can assign a ticket to a customer. However in the queue view
> > you can click on the customers number. I'd like to see information
> > about the customer, and rather not a customer login prompt.
> > I don't know, what are you thinking? Discussion welcome :-)
> A cool idea! I like it. Anyway, I added this "show customer info"
> to AgentCustomer module (CVS). So no new .pl script is needed.
okay, will check our current cvs
>
> Change the CustomerDBLink in Kernel/Config.pm to
> $Self->{CustomerDBLink} =
>'$Env{"CGIHandle"}?Action=AgentCustomer&TicketID=$Data{"TicketID"}';
> Wiktor thanks for the idea! Ja, I'll write a backend module for
> Kernel::System::CustomerUser -=> Kernel::System::CustomerUser::IntDB
> If it's ready, it should be no problem to write a
> Kernel::System::CustomerUser::LDAP module.
okay, could you drop me a note when it's done? And what about the company/comment
field in the db?
--
Regards,
Wiktor Wodecki
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