Thanks for your answer I was working all the weekend on other otrs
problem.
I have a question.
How do I set the $ENV{REMOTE_USER} for using SSO?, my idea is to have
multiple users in OTRS but with only one login that became for other web
system, that has multiple users.
Sorry if my question is not a good one but although I develop in many
languages I 'm still a newbie in Perl until now.
Best regards
Adri�n
-----Mensaje original-----
De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de
Martin Edenhofer Enviado el: Saturday, April 17, 2004 9:53 AM
Para: Development community of OTRS
Asunto: Re: [dev] Fwd: Changing customers table
Hi Adrian,
On Fri, Apr 16, 2004 at 11:13:25PM +0200, Deccico Adrian wrote:
> I need to integrate another web system with OTRS using only one login.
>
> The first system is in one Linux server and the Otrs in a Windows 2000
> Advanced Server.
>
> The idea is the users starts in the first system and then use OTRS
> with the same login, I think in pass the login variables in the URL
> whe I call OTRS, but I need to authenticate
> OTRS with the Mysql tables of the first system.
>
> My question is: I can do that in a easy way? How?
OTRS can handle SSO! .-)
For example the HTTPBasicAuth auth module
-=> http://doc.otrs.org/1.2/en/html/user-auth-backend.html#AEN743
This module takes the $ENV{REMOTE_USER} from your system and if the
agent exists in OTRS then the agent is authenticated (no extra auth with
uid and pw needed).
PS: You also can write/modify the HTTPBasicAuth to use other SSO
auth functions.
> Adri�n
Martin Edenhofer
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
