Hi Robert, On Sun, Jul 18, 2004 at 09:03:46PM +0200, Robert Heinzmann wrote: > I was thinking about participating in the documentation of OTRS. We are > using OTRS ourselves and I'm following the OTRS mailing list for some > time now. I think the manual lags some basic explaination of term and of > what certain configurations and actions implicate (what is eskalation, > what is forward etc.). Those should be cleared out so that one can say > "rtfm" > > Questions are: > How to contriubute ?
We are think about rewrite the whole manual. What do you think? Contribute is easy. Just send something (docbook or plain ascii) to us and we can talk about. > Which format ? The current format is sgml/docbook. > Which language ? English or German. > Is there some kind of guide ? No, just try http://cvs.otrs.org/ -> doc and http://www.docbook.org/ > Thank you, > > Robert Heinzmann Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
