Hi Juraj,
Bobek Juraj wrote:
But this notification send email to customer. I want to implement this
change to our system without parsing emails received from otrs. I mean that
when article is added the notification will be send via Perl. For example
some event will be thrown and I can implement reaction to this notification
and my system can react to it.
It's not clear to me. %-) Can you send an example how you would like it?
Juraj Bobek
Thanks!
Martin Edenhofer
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