No opinion about that enhancement?
2007/8/22, Sébastien Prud'homme <[EMAIL PROTECTED]>:
> Hi,
>
> A lot of our users are using email in HTML format. Unfortunately the
> OTRS html2txt feature doesn't transform HTML entities.
>
> My question: with not use the HTML::Transform perl module to do it (or
> HTML::FormatText::WithLinks)?
>
> I've done a small modification on my OTRS test system and it works
> fine. I've just added a single line of perl code to do this in
> Kernel/System/EmailParser.pm and removed all the things that were done
> by the OTRS perl code:
>
> $Self->{MessageBody} =
> HTML::FormatText->format_string($Self->{MessageBody}, leftmargin => 0,
> rightmargin => $Self->{ConfigObject}->Get('Ticket::Frontend::TextAreaEmail'));
>
> Regards
>
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
