Hi Dan, On Fr, Sep 14, 2007 at 02:05:13 -0400, Dan King wrote: >I have been working on a new module that will allow an article to be saved, >instead of sent and allow the article to be brought up later for revision or to >send. So far I have create a file called AgentTicketEdit.pm and >AgentTicketEdit.dtl which somewhat resembles that AgentTicketCompose.pm and >.dtl files. > > > >I then registered this module in the Framework.xml file and restarted apache. >When I click on the link that will allow me to edit an article I have saved I >receive the error message below: > > > >No Permission! > >Message: You need permissions!
How do you register the new module? In otrs the module permissions are
group related, seems that something goes wrong with this for your new
module.
>Dan King
Regards,
Christian
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