Hi Thomas,
Thanks for your answer.
I can confirm you that with latest package (0.2.11) downloaded from ftp
manually and installed via upload to the package manager, the
installation process is working successfully.
I now have Fred package installed on my OTRS 2.2.2.
Thanks a lot for your quick support and answers.
Best regards,
Laurent Minost
Thomas Raith a écrit :
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Hi Laurent,
Yes, there is always a BUT.
I made the following tests.
OTRS version | install via | install via download from the
| Online Repository | ftp-server and install it via
| | upload to the package manager
- ----------------+-------------------+--------------------------------
OTRS 2.2.2 | false | true
OTRS 2.2.3 | false | true
OTRS 2.2.4 and | true | true
higher | |
OTRS CVS-Head | true | true
So please try to install the package via manual upload to the
Packagemanager (Webfrontend).
I'm not sure what it is, but we think it's, cause of an umlaut in the
package description. But this bug is fixed in OTRS 2.2.4 and
higher.
Please give me feedback.
Thanks for your help and
((enjoy))
Thomas
I tried through Package Manager on OTRS 2.2.2 and this time Fred package
appears, I can see the second screen with module description and
Continue button at the bottom BUT (because there is always one ... :)
when I click on Continue I get :
Software error:
Can't use an undefined value as a HASH reference at
../..//Kernel/System/Package.pm line 1493.
which seems to be very close from the one in last mail ( that is still
present ) when I try to install the Package directly from Package
Manager providing it the package through my computer rather than
downloading it through FTP.
Any ideas/informations/advises please that can help me to accomplish
this install of Fred ? [ Maybe this package will help me understand my
current development problems with DTL blocks :o) ]
Thanks by advance,
Laurent MINOST
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