Hello,
I don't know if I understand You right, but before you can send an
answer You must configure Responses <-> Queue in the admin interface.
Greetings,
René
Alex schrieb:
Dear sirs !
could you send me instruction, how to turn on answer
for message, I tried all options but without any result
(system sending answer only inside)
My OTRS ver 2.2.5
Alex
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