Hello,
I am looking for a way to associate Queues to Services in version 2.3.4. My
organization has a requirement for new ticket creation. The queue (To:)
drop-down list needs to be generated based on the Service chosen. So, for
example, if a Service named "Desktop Support" is chosen then only queues that
apply to Desktop Support will appear in the To: drop-down menu. I would
appreciate any advice on how to accomplish this task.
Kirk
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