Hi Keith, could this be the same as http://bugs.otrs.org/show_bug.cgi?id=9617 which was fixed recently?
Am 12.09.13 18:31, schrieb Keith Moore: > > After doing some debugging as far as I can tell EventHandler is not > properly triggering for TicketQueueSet or other actions. > > We created a new Event Notfication for QueueUpdate and it works for > normal Queue Updates, but when it is part of TransitionAction the event > never fires. > > The normal "Move" notification works fine, but not the Event. I can't > see where in the code this should be the case, the EventHnadler code > should be getting called in Kernel::System::Ticket::TicketQueueSet. > > Has anyone else seen this behavior with Notifications (Event)? > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Happy Birthday OTRS ! - 10 Jahre innovatives und flexibles Service Management - Lassen Sie uns zusammen vorwärts gehen _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
