I updated all the tables to InnoDB (otrs.MySQLInnoDBSwitch.pl) and still am getting Ajax errors. I am getting the following error in /var/log/apache2/error.log:
[error] encountered object 'true', but neither allow_blessed nor convert_blessed settings are enabled at /opt/otrs//Kernel/System/JSON.pm line 107.\n Here is an entry from /var/log/apache2/access.log: 10.0.2.102 - - [02/Jan/2014:13:18:57 -0600] "POST /otrs/index.pl? HTTP/1.1" 500 641 "http://otrslamp.emacinc.com/otrs/index.pl?Action=AgentTicketProcess"; "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0" >From /var/log/mysql/error.log: Version: '5.5.31-0ubuntu0.12.04.1' socket: '/var/run/mysqld/mysqld.sock' port: 3306 (Ubuntu) 140102 12:52:21 InnoDB: ERROR: the age of the last checkpoint is 9445506, InnoDB: which exceeds the log group capacity 9433498. InnoDB: If you are using big BLOB or TEXT rows, you must set the InnoDB: combined size of log files at least 10 times bigger than the InnoDB: largest such row. I have looked in the OTRS log and there is just normal things in there. Is there any other log I should send? I have, as far as I can tell, gone through everything with a fine toothed comb and cannot find the problem. Any advice would be greatly appreciated. Thanks in advance...Dan. -----Original Message----- From: Dan Stover [mailto:dsto...@emacinc.com] Sent: Thursday, January 02, 2014 12:12 PM To: 'Development community of OTRS' Subject: RE: [dev] OTRS Ajax/JSON Issues I ran the script and nothing changed. I did notice that the otrs.CheckDB.pl output said that my database is defined as InnoDB and my tables are not the same (MYISAM). This is the same on the beta site, which appears to be working correctly. Is this a big problem? I did a restore but created the database myself, apparently with the wrong storage engine. -----Original Message----- From: dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] On Behalf Of Moritz Lenz Sent: Thursday, January 02, 2014 10:06 AM To: dev@otrs.org Subject: Re: [dev] OTRS Ajax/JSON Issues On 01/02/2014 04:54 PM, Dan Stover wrote: > I did not delete the caches. I guess I assumed that things like that > would be done during the restore. Please let me know how to do that > and I will give it a shot. There's a otrs.deleteCaches.pl script shipped with otrs. Run it. _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
