Hi Rocci, this is not a standard feature. More multi-tenancy in OTRS would be great though. The only current framework possibility you'd have is to restrict access based on CMDB classes. -- Michiel
On Mon, Jul 28, 2014 at 2:10 PM, Rocco Tocci <rocco.to...@tbsit.com> wrote: > Good day to all, > Are you aware if there are any plugins or extensions, eventually also for > a fee, that allow to authorize the view of the CMDB for Agents? > In this particular case I need to profile the agents according to the > Configuration Item associated with a Customer Company. > For example, "Agent1" is enabled in RW only on CI associated with the > "CustomerCompany1" and not on the CIs associated with other CustomerCompany > > Thanks > Rocco Tocci > > > --- > Questa e-mail è priva di virus e malware perché è attiva la protezione > avast! Antivirus. > http://www.avast.com > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
