Hi all, I found the script file "/etc/init.d/otrs" won't work well which includes in RPM package for RHEL7/CentOS7.
For detail, value of $OTRS_USED_WEBSERVER_TEST in "/etc/sysconfig/otrs" is not effective. Because RHEL7/CentOS7 has changed to systemd, so output message also does. Normal solution for this is modify script file to fit. But, most of Linux distributions might be shift too. I wrote very simple script file for systemd as a prototype. Because of focused only for start or stop (registering or deleting cron jobs of OTRS running user), functions below doesn't include. - Check existing/size for various files. - Web server running check if enabled. - DB server connecting check. - Cleanup spooled messages with sending mail. It has omitted any other servers running check since it depends on the environment. But, it must require such as httpd+mariadb. I'll attach in this mail because I don't know what repository this must be classified. Please place it under directory "/usr/lib/systemd/system". Permission for executing is not required. If target ML is wrong, please notify. -- Hisatoshi Onishi E-Mail: hisatoshi.oni...@gmail.com
otrs.service
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