Loris, You can use the Restrict Customers Data View featured add-on: https://www.otrs.com/otrs-business-solution-feature/restrict-customer-data-view-2/
Regards, On Mon, Jul 20, 2015 at 11:50 AM, Loris Carzaniga < loris.carzan...@visiant.it> wrote: > > Hi. > I need that every agent should see/add/select only customers belonging to > a customer_company according to his groups. > Any suggestion about doing it in proper way? > Thank you very much. >
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